1. About DecoPix

DecoPix is a furniture and lifestyle brand operating in the UK through CorePoint Solutions.

DecoPix is also part of a wider business established and registered in Turkey, with a focus on furniture, interior products and Turkish furniture sourcing.

Legal business name: Corepoint solution ltd

Registered address: United kingdom manchster

Email: info@decopix.co.uk

Telephone: 07368858083

2. Using Our Website

By using the DecoPix website, you agree to use it lawfully and responsibly and not to misuse, interfere with or attempt to gain unauthorised access to any part of the website.

We may update, change or temporarily suspend parts of the website where reasonably necessary to maintain or improve our services.

3. Products and Product Information

We aim to ensure that product descriptions, images, specifications and other information displayed on our website are accurate and up to date.

However, colours and finishes may appear differently depending on your screen or device. Furniture may also contain natural variations in materials, including wood, stone, leather and fabric.

Such natural characteristics may form part of the appearance of the product and are not necessarily defects.

4. Prices and Availability

Prices displayed on the website are the prices applicable at the time you place your order, unless otherwise stated.

We reserve the right to correct genuine pricing or product information errors. If an error affects an order you have placed, we will contact you before proceeding where appropriate.

Product availability may change without notice. If a product becomes unavailable after you place an order, we will contact you and provide the appropriate options available to you.

5. Orders and Contracts

When you place an order through our website, you are making an offer to purchase the selected product.

Your order will be subject to acceptance and availability. We will provide confirmation of your order and relevant contract information through the contact details you provide.

We may decline or cancel an order where there is a genuine reason, such as product unavailability, a significant pricing error, suspected fraudulent activity or an inability to fulfil the order.

6. Payment

Payment must be made using the payment methods made available during checkout.

Payment information may be processed by third-party payment providers. We do not normally have access to your full payment card details.

Orders will normally only be processed once the required payment has been successfully authorised.

7. Delivery

Delivery options, estimated delivery times and applicable delivery charges will be communicated during the purchasing process or in our Delivery Information.

Delivery times are estimates unless a specific delivery date has been expressly agreed.

Some furniture products may require specialist or scheduled delivery because of their size, weight or installation requirements.

Where delivery arrangements require additional information from you, delays may occur if the necessary information is not provided.

Nothing in this section affects your statutory consumer rights.

8. Returns, Refunds and Cancellations

Our Returns Policy explains the applicable procedures for returns, refunds and cancellations.

Where you have a statutory right to cancel an online consumer purchase, we will provide the rights and information required by applicable law.

Certain products or circumstances may be subject to legal exceptions, including products made to a customer's specifications or clearly personalised goods where applicable.

Please review our Returns Policy before placing an order.

9. Bespoke and Luxury Furniture

Some DecoPix products are presented as bespoke, made-to-order or customisable furniture.

These products may be supplied through a separate quotation, consultation or order process rather than through standard online checkout.

Where a customer requests custom dimensions, materials, colours, fabrics, finishes or other specifications, the agreed specifications, price, lead time and payment arrangements will be confirmed separately before the order is placed.

Because bespoke products may be made specifically to a customer's requirements, cancellation and return rights may differ from those applicable to standard products where permitted by law.

10. B2B Services

DecoPix provides B2B furniture sourcing and supply services, particularly in relation to Turkish luxury furniture.

B2B customers may include interior designers, property developers, hospitality businesses, commercial organisations and other professional customers.

B2B projects may be subject to separate quotations, specifications, payment terms, delivery arrangements and contractual agreements.

Where a separate written agreement is entered into, that agreement will govern the relevant project in addition to any applicable provisions of these Terms & Conditions.

11. Intellectual Property

Unless otherwise stated, the content of this website, including text, photographs, graphics, logos, designs, videos and branding, belongs to DecoPix or is used with permission.

You may not reproduce, distribute, modify or commercially exploit our website content without our prior written permission, except where permitted by law.

12. Website Content and Third-Party Links

Our website may contain links to third-party websites or services. These websites are operated independently and may have their own terms and privacy policies.

We are not responsible for the content, availability or policies of third-party websites that we do not control.

13. Liability

We do not exclude or limit liability where doing so would be unlawful.

This includes liability that cannot legally be excluded or limited, including certain liability relating to death or personal injury caused by negligence, fraud or fraudulent misrepresentation, and your statutory rights relating to goods and services.

Nothing in these Terms & Conditions affects rights that cannot legally be excluded or restricted under applicable law.

14. Events Outside Our Control

We will not be responsible for delays or failures caused by events outside our reasonable control, such as natural disasters, serious transport disruption, strikes, major technical failures or other circumstances that could not reasonably have been prevented.

Where such an event affects an order or service, we will take reasonable steps to minimise its impact and keep you informed where appropriate.

15. Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy.

Please review our Privacy Policy for information about how we collect, use, store and protect personal information.

16. Changes to These Terms

We may update these Terms & Conditions from time to time. The latest version will be published on this page.

Changes will not normally affect orders that have already been accepted unless required by law or agreed with you.

17. Governing Law

These Terms & Conditions are governed by the laws applicable in the United Kingdom.

If you are a consumer, you will continue to benefit from any mandatory consumer protection rights applicable to you.