Terms & Conditions

Welcome to DecoPix. By using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing and using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services Provided

DecoPix offers interior design services, bespoke furniture, and modern kitchen solutions. Our services include:

  • Interior Design: For small and large projects, including individual rooms, hotels, and mansions.
  • Bespoke Furniture: Fully customized furniture tailored to your specifications in terms of size, color, fabric, and metal.
  • Modern Kitchens: High-quality worktops, cabinets, and assembly services.

3. Pricing and Payment

  • All prices are subject to change without notice.
  • Full payment is required before the commencement of work or delivery of products, unless otherwise agreed upon.
  • Payment methods include credit/debit card, bank transfer, or other methods as specified on our website.

4. Order and Delivery

  • Lead Time: Delivery times vary based on your order and location. Please contact us for an accurate time frame.
  • Delivery Areas: We deliver to all parts of the UK except Northern Ireland.
  • Returns: Please refer to our Return Policy for detailed information on returns and exchanges.

5. Bespoke Orders

  • No Returns: Bespoke furniture (made-to-measure) cannot be returned unless there is a fault. Please review your order details carefully before confirming.
  • Faulty Items: We are responsible for any faults in items until they are delivered to your home. Please report any issues immediately.

6. Warranties

  • Sofas: We provide a 1-year warranty on all sofas, excluding damages caused by personal misuse. This warranty covers manufacturing defects only.

7. Intellectual Property

  • All content, including but not limited to text, graphics, logos, and images on our website, is the property of DecoPix and is protected by copyright laws. Unauthorized use of any content is prohibited.

8. Limitation of Liability

  • DecoPix is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Our total liability is limited to the amount paid by you for the services or products in question.

9. Privacy Policy

  • Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

  • DecoPix reserves the right to modify these Terms and Conditions at any time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated terms.

12. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us:

Thank you for choosing DecoPix. We value your business and look forward to providing you with exceptional service.